We take care of our customers.

Customer service
Under normal operating conditions no maintenance is required. A reliable customer service is located near you– just in case.

Partnership
You have just purchased a top-of-the–line KÖBheating system. Now, you are at the beginning of a long lasting partnership. Our success is based on your satisfaction.

Consultation
We at KÖB place you at the center with extensive and professional consultations to understand your heating requirements.

Planning
The engineer responsible for the installation gets all our support, especially for questions on how to optimize your system.

Project planning
Whenever there are difficulties in your system’s layout, our experienced installation specialists are at your disposal.

Computer data exchange (Auto-CAD) is always possible. 

Delivery
Transport and delivery are always coordinated with our customers.

Installation and commissioning
Installation and commissioning is performed by the engineer on-site.
By request, we assist you with the address of an experienced engineer located near you.

The hand over is either by a KÖB engineer or by other qualified technicians. Only when the owner can operate the system by himself, do we consider it "handed over".

Operational safety
Tried and tested technologies and the robust build of the burner (8,0 mm steel plate) provide for safe operations, even under hard usage.

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